WEB ORDERS:
Actual Shipping + $1.00 will be added to order total after order is received.
OHIO residents will have 7.0% Sales tax added to order. This does not apply
to customers with a Tax ID on file. New customers include Tax ID when placing order.
We do not currently ship to Indiana.
ORDER ACCEPTANCE:
The receipt of a e-mail order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. Verification of information may be required prior to the acceptance of any order. Minimum order is $15.00
PAYMENT:
You may pay by check, money order, Visa, Master Card, American Express or Discover. Sorry, no U.S. Mail C.O.D's.
CREDIT:
Immediate credit will be extended to schools (not students of the school), hospitals, government agencies and public utilities when ordering by purchase order. Same day credit will be extended to well rated companies listed with Dun & Bradstreet. Companies not rated with Dun & Bradstreet may establish credit by contacting us for a credit application . Since this process takes some time, prepay is required until processing is complete.
MINIMUM ORDERS:
There is a $15.00 minimum order.
OPEN ACCOUNT: $25.00 Minimum. (Sorry, but it is too costly to process the paper work on a lesser dollar volume). A minimum order of $100.00 is required for instant credit (that does not include schools, hospitals, government agencies and public utilities).
OUTSIDE THE UNITED STATES: Canada, Mexico, Puerto Rico or ay place outside the U.S. must order a minimum of $50.00 in merchandise, and must prepay by certifed check, Western Union or Bank Transfer. Also, due to the high cost of processing these orders, a $5.00 service charge will be added to your actual cost of shipping. Absolutely no C.O.D.'s outside the continental United States.
SALES TAX:
All orders with an Ohio shipping address must include 7.0% sales tax on the merchandise portion of your order, unless you provide us with an exemption permit, Ohio resale tax form.
Please be advised that we are not set up to remit sales tax to states other than Ohio. If your purchases are subject to sales tax in another state it will be your responsibility to remit to the state.
SHIPPING METHOD:
Hosfelt Electronics, Inc. will ship orders U.S. Priority Mail. Non-continental United States orders, please allow an additional 5 working days to process. Motor freight will be used for shipment of bulk orders when excessive weight is involved . First time orders on a credit card must ship to the credit card billing address.
SHIPPING & HANDLING CHARGES:
Shipping charges are figured by adding $1.00 to the carrier's current chart rate. Customers mailing in checks or money orders must allow $9.95 for U.S. Priority Mail shipping. Any amount not required for freight charges will be refunded. A $10.00 address correction fee will be charged for any incomplete/incorrect address per package. OUTSIDE THE CONTINENTAL UNITED STATES: Any order shipped outside the United States (Canada, Mexico and Puerto Rico) must prepay the actual shipping plus a $5.00 service charge due to the high cost of processing these orders. Please allow at least 5 working days for your order to be processed, plus shipping time.
BULK SALES:
If you have a requirement for a quantity of an item, please contact us. We can advise on total availability and larger quantity pricing.
DAMAGED MERCHANDISE:
If you receive a shipment containing freight damaged merchandise, please retain the package, including the packing material, and notify us of the damage within 3 days of its receipt. We must file a claim from Steubenville, and will advise you as to further action.
REFUSED SHIPMENTS:
If the buyer refuses to accept a shipment for any reason, seller is entitled to be compensated for all shipping charges and 25% of the order value, but in no case less than $5.00. Also, once you have refused a shipment, we will require prepayment on all future orders. If a package is returned to us that could not be delivered due to customer error, and you would like the package reshipped, you will be assessed a reshipping fee. If the return is due to our error, no additional fee will be charged.
SATISFACTION GUARANTEED:
Hosfelt Electronics, Inc. strives to accurately describe all items and to provide high quality
merchandise. If for any reason you are dissatisfied, please fill out the Return Merchandise Form enclosed with your order, and return the merchandise within 15 days in new, resalable condition for a refund or credit. Shipping is not refundable unless an error was caused by Hosfelt Electronics, Inc., in which case return shipping is refunded.
WARRANTY:
Since we have neither manufactured any of the items offered in this catalog, nor purchased them with the recourse to warranties by their original manufacturers, we cannot make any warranties or accept any responsibility for their use or misuse beyond our selling price. We do, however, guarantee the merchandise to be delivered in good condition.
PRODUCT RETURN POLICY:
All returns or exchanges must be made within 15 days from the receipt of merchandise. Returns or exchanges may be made by sending a copy of your original invoice along with a note stating if you would like to receive a refund or exchange. All returned merchandise must be shipped freight prepaid in new, unused and resalable condition, including accessories and documentation. Internal manufacturer's packaging/boxes must be undamaged. Do not use manufacturer's box as shipping carton. No items will be accepted for return which have been subject to misuse, modified, soldered or altered. All returned items are subject to inspection for use and damage before credit is issued. Please allow up to 30 days for all returns to be processed. Parts returned due to customer error are subject to a 25% restock charge. Items considered "special" are non returnable. In order to receive a credit or refund, parts must be received within 15 days of the sales order date. After such time, all sales are considered final. The full purchase price will not be refunded if the returned item was damaged, abused or missing parts. You may accept a partial credit or have the item returned to you.
ALL MERCHANDISE SUBJECT TO PRIOR SALE - PRICE SUBJECT TO CHANGE